Elite Standards

We Love Our Patients!

Each and every member of our staff has grown up loving animals and not only do we love what we do, we are passionate about it! Why?

Because interacting with your pet is something that brings us joy! We love to help our patients enjoy better lives, and more importantly, to help their owners learn the best way to keep their animal family members happy and healthy.

For us, it’s not about the money or the accolades. It’s about that enthusiastic way of the tail; that deep, throaty purr or the soft touch of a paw.

And as a pet owner, we know you are looking for the best. And to meet your high expectation, we have developed the Carroll Small Animal Clinic standards which are as follows:

You & your pet will ALWAYS:

• Be greeted with a smile
• Receive a 30-point health exam by the doctor 
• Be offered all, including the best, medical options
• Be referred to the top specialists when needed
• Membership plan available 
• Be able to reach a live person when calling
• Accept care credit for payment options 
• Receive follow up communication to check in on how you are doing
• Be cared for as if your pet was our very own